How HMRC’s Delays Are Undermining Maternity Rights and Small Firms In July 2024, I went on maternity leave.It should have been a straightforward transition, a business owner stepping back for a few months to focus on family. Instead, it exposed a serious flaw in the UK's...
For Shop-First Retailers: Taking the Leap Online Most of my clients start the other way round. They’ve built a trusted local presence, then realise they need to expand their reach or future-proof their business. Going online can feel overwhelming, but here’s where I always recommend beginning:Google...
Reviving the High Street: Strategies for Independent RetailersWhen I first opened Mish in Wadebridge over 15 years ago, the high street was already starting to shift. Online shopping was gaining ground, footfall was unpredictable, and everyone had an opinion on what would "save" the high...