The Rise of the New Retailer: Why the High Street Isn’t Dying, It’s Evolving Every few months, another headline appears declaring the death of the British high street. Yet every time I walk into Wadebridge, where my own business lives and breathes, I see something entirely...
AI on the High Street: 5 Ways ChatGPT Can Boost Small Retailers When I first heard about ChatGPT, I’ll be honest, I thought it was just another tech fad. But after testing it in my own businesses, I quickly realised it’s a game-changer, especially for independent retailers.Unlike...
Beyond the Shopfront: Building a Multichannel Retail Strategy on a Budget When I started Mish, it wasn’t with a boutique on the high street; it was with a website. I built the business online first, then opened our bricks-and-mortar shop several years later. That’s the reverse...
Reviving the High Street: Strategies for Independent RetailersWhen I first opened Mish in Wadebridge over 15 years ago, the high street was already starting to shift. Online shopping was gaining ground, footfall was unpredictable, and everyone had an opinion on what would "save" the high...