Courses, Webinars & Resources for Independent Retailers
The Retail Fixers Academy
Expert training from an award-winning retailer and consultant, built to help you grow smarter, save time, and boost sales.
Running a retail business today takes more than great products — it takes the right knowledge, tools and strategies. The Retail Fixers Academy is where independent retailers come to learn, with practical, expert-led training designed to help you increase sales, streamline operations, and stay ahead of the competition.
About the Academy
This is your go-to space for practical, expert-led learning designed exclusively for independent retailers. Every course, webinar and resource we create is built around one goal: helping you grow a smarter, more profitable business without the fluff.
Here you’ll find:
- Live and on-demand webinars packed with actionable retail strategies
- Step-by-step online courses covering selling online, AI, marketing and more
- Downloadable guides & e-books you can keep and revisit anytime
- Tools & resources that save you time and boost results
Whether you’re just starting or levelling up, The Retail Fixers Academy gives you clear, actionable guidance from a retailer who’s been there, done it, and grown a multi-award-winning business.
(Right now, you can also join two complimentary webinars to kick things off 👇)
Current Webinars Section
Webinar 1: Selling Online 101 – Build Your Shop Beyond the High Street
Learn the essentials of selling online and growing your shop beyond the high street in this focused one-hour session. We’ll cover the key foundations of e-commerce — from defining your target audience and choosing the right sales channels, to setting up on platforms like Shopify, Amazon, Etsy and more. You’ll also get a flavour of how to market effectively (including with AI tools) and deliver outstanding customer service. This free webinar is designed to give independent retailers a clear starting point and a taste of the full Selling Online 101 course, with practical insights to help you take your first confident steps into e-commerce.
📅 Date: 16th Oct
🕒 Time: 10.30 BST
Webinar 2: ChatGPT for Retail – Boost Sales, Improve Efficiency & Spend Less
AI doesn’t have to feel overwhelming. In this one-hour webinar, you’ll discover what ChatGPT is (and isn’t), how to use it effectively, and why it’s becoming an essential tool for independent retailers. Learn how ChatGPT can act as your business assistant — from writing marketing content to streamlining admin — with practical, retail-specific examples you can put into action straight away. This free session is the perfect introduction to AI for retail, giving you a flavour of the full course while showing you how to save time, cut costs and grow your business with confidence.
📅 Date: 17th Oct
🕒 Time: 10.30 BST
Why Learn With The Retail Fixers
- Retail-specific training — designed for independent shops, not generic theory
- Proven experience — Michele Poynter has scaled a multi-award-winning retail business from scratch
- Practical outcomes — strategies you can implement the same day
- Credibility — Drapers Award judge & Best Customer Experience winner
We’re just getting started. Soon you’ll find paid masterclasses, on-demand courses, and e-books covering everything from AI-assisted marketing to multi-channel growth strategies. Bookmark this page or join our mailing list to stay updated.
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